Why Managed Services?

Why Managed Services and ONE-DESKTOP

We’ve taken the guess work out of creating the right infrastructure mix with our solution. Based on our Cloud Services Infrastructure and leveraging enterprise-class servers, storage, networking, hypervisor and desktop virtualization software solution is designed and tested to deliver an optimal IT management and end-user experience.

How we work with your team:

Discovery Workshop 

The Discovery Workshop is a half-day session between the ONE-DESKTOP team and the customer’s key stakeholders. The intent is two-fold:

  • Gather and document significant information about the existing infrastructure and architecture, geographies, and users to be able to develop a clear understanding of the environment (as is) today as well as the customers short and long-term IT and business objectives.  In other words, align the company’s strategic IT and business goals.
  • Introduce ONE-DESKTOP’S Owners and Engineers and introduce our Economic Impact Assessment (EIA) tool to help establish a preliminary Desktop Virtualization business case.

Blueprint Assessment

During this phase, ONE-DESKTOP deploys a virtual appliance and/or agent software on the customer’s network to gather detailed data from each desktop targeted for virtualization. The goal is to discover and create a digital footprint of the environment, confirm applications and resource utilization and ultimately determine the resources needed to equal or better the experience to which the end user is accustomed with their local desktop. In addition, the outcome of the Blueprint Assessment (BA) will highlight which desktops (most are) and applications are a good fit for virtualization and which ones are not.

Design & Propose

This phase identifies the hardware, software, storage, and services components necessary to implement a desktop virtualization solution for you. Deliverables include pilot validation criteria, rollout plan, cloud or solution  design, implementation plan, final price, and SOWs (Statement of Work).

Implementation

Our consultants work with you to develop implementation and transformation plans based on your specific design. During this engagement, we cover infrastructure requirements, build and configuration, application sequencing, image creation, desktop provisioning, and user migration schedules.  Our Strategic partners can also provide any server hardware, virtualization software, monitoring tools, imaging management, antivirus software, communication links  and applications packaging required to ensure a smooth implementation.

Operate

Following the successful implementation of the solution, we provide ongoing support including management, monitoring, incident resolution as well as periodic health checks to ensure that the infrastructure continues to run effectively.

Take the next step with ONE-DESKTOP today!